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Bot Introduction

The chatbot section includes dialogue flow, logs, publishing, and settings.

In the dialogue flow, you can design and configure the flow and logic of conversations. The log feature is used to record and track the history and statistical data of conversations. The publishing feature is used to deploy and release the chatbot to different branches. The settings section provides relevant configurations such as time zone, URL whitelist, and other chatbot settings.

The combination of these features makes chatbot development and management more convenient and flexible, allowing you to easily design, track, and adjust your conversational chatbot.

Template

Two templates are provided: dialogue templates and memory templates.

  • Dialogue templates: Used to connect dialogue replies from other platforms to achieve multi-channel conversational interactions.

  • Memory templates: Used to store permanent or temporary information for later use or referencing. These templates effectively handle and manage the content within conversations, providing richer responses for conversational chatbots.

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Global Settings

Global settings provide configuration options for the dialogue flow, including enabled domains, scenes, and common responses. You can select and enable the desired domains from the available options for your chatbot to use. Additionally, you can design your own dialogue flow based on different scenes. The common response feature also offers various prompts such as flow errors, welcome reminders, flow updates, busy responses, and unmatched inputs to enhance the interactivity and user experience of conversations.

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Variables and Resource Management

Variables and resource management features are provided. With variable management, you can easily use the required resource parameters. Resource management allows the dialogue flow to efficiently utilize resource nodes and interact with external API business logic. These features combined enable you to manage resources more easily and create efficient dialogue flows.

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Dialogue Flow

Graphical configuration is provided to allow developers to easily customize their dialogue management services. This low-cost and high-efficiency approach enables developers to quickly implement the desired dialogue functionalities.

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Logs

Logs are divided into historical records and statistics, aiming to provide user information and complement the shortcomings of the chatbot. Through the log feature, you can gain deeper insights into user interactions and use them as a basis for improving the performance of the conversational chatbot.

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Broadcast

Broadcasting is used to send batch messages to a group of users. It can be widely applied in areas such as remarketing, promotional campaigns, and update notifications. Here are some features and uses of the broadcasting functionality:

  • Bulk message sending: The broadcasting feature allows you to send messages to multiple users at once, saving time and effort. You can choose specific user groups or the entire user base for broadcasting.

  • Increased coverage: Through broadcasting, you can deliver messages to a large number of users, increasing the coverage and visibility of your messages. This helps in promoting activities, new product releases, or conveying important announcements.

  • Remarketing and promotion: Broadcasting is a powerful tool for remarketing where you can send relevant offers, promotions, or important messages to users who have previously shown interest, thus increasing user conversion rates and engagement.

  • Important notifications and updates: Broadcasting can also be used to send important notifications and updates, such as system changes, service interruption notices, or policy updates. This ensures that users are informed about the latest information and provided with necessary guidance.

  • Personalized broadcasting: Some chatbot platforms provide personalized broadcasting features where customized messages are sent to different user groups based on their interests, behaviors, or attributes, offering a more personalized experience.

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Publishing

The publishing feature is used to release the production version of the chatbot for use on multiple channels. It provides a convenient way to quickly deploy and utilize the production version on different platforms.

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Settings

The settings feature is used to integrate channels, configure URL whitelists, adjust time zones, and delete chatbots. It provides a convenient interface for managing and configuring these functionalities to meet your specific needs.

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Contact Information

Email: service@dmflow.chat

DMflow.chat Official website: DMflow.chat (We changed our domain to www.dmflow.chat on 2024-05-18)

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